Post-Truth and Fake News

Earlier in the year I was tasked with creating a resource guide on “post-truth” and fake news. It’s not something I was clamoring to do. To be honest: I was still in the post-election malaise–and my heart was just not into it.

Rarely would I label any of my work tasks as “edicts,” (I like the flexibility and creativity of my job) but this time it was. As part of a broader campus-wide discussion, the library needed to play a part. I began by facilitating a meeting with the librarians on the topic of:

What do we want students to know about post-truth and fake news?

My colleagues are great brainstormers! Too great in fact. Here’s what we came up with:

Post-Truth and Fake News

From this, I had to develop a guide. How do you narrow it down to something manageable? Here’s the guide I created: Post-Truth and Fake News.

After sharing it with library staff for feedback, we then solicited feedback from campus faculty.

I decided a checklist approach, like the CRAAP test, doesn’t really work with post-truth/fake news. It takes time to critically evaluate and a checklist approach won’t suffice. You need to think, analyze, question motives, and question your own assumptions too.

Instead, I went for more a introductory approach that attempts to tie some of these related topics together: How does the information bubble work? How can our own bubble lead to confirmation bias? How does that make us more susceptible to fake news?

What does post-truth mean?

The Information Bubble

What is fake news?

Then I added some resources that faculty can use with classes, including links to teaching materials:

Lastly, I included a lesson. Frankly, it’s hard to keep up with post-truth/fake news developments in the political realm. I took a different tack when it came to “Evaluating Claims.” Knowing that a majority of our students end up majoring in the health sciences, I picked a health “fad” to evaluate: buttered coffee. Is it good? Is it bad? Somewhere in between? Using the NCSS statements as a starting point we could evaluate claims for and against by having a class discussion.

Takeaways: A guide like this can’t possibly cover all of the various themes. It’s a complicated, messy, and ever-evolving topic. But it can be used for an introduction and to provide instructors and students with some good resources to use.

Link to guide: http://pioguides.carrollu.edu/posttruth

“I Didn’t Know I Could Use the Library!” Meeting the Needs of Students Online

I’m at WILU 2013 – Workshop for Instruction in Library Use – a Canadian information literacy conference in Fredericton, New Brunswick: a great opportunity to network with librarians north of the border – or “south of the border” to them! I presented a session about implementing library services to online students:

“I Didn’t Know I Could Use the Library!” Meeting the Needs of Students Online

Session Description:
What do you do with students you rarely see in the library? University of Wisconsin-Green Bay has a growing online student population. Reaching these students can be challenging. Many still view the library as just a brick-and-mortar building, and not an online 24/7 resource. Librarians conducted an assessment of online students to investigate their needs. This session will focus on the assessment results and the information literacy outreach plan put into place. It will highlight several initiatives, including the embedded librarian program, faculty-librarian collaboration, marketing efforts, and learning tools geared towards online students. Based on feedback from students and faculty, an increase in reference questions, as well as high usage statistics from librarian-created tutorials and discussion boards, the outreach plan is working. Come and learn about these best practices for online learners and share your ideas, as well.

Here are some of the assessment tools, resources, guides, and tips mentioned in my presentation:

Get ‘Embed’ with Your Librarian: Meeting the Needs of Students Online

The online market is a growing field for higher education. How does the academic library fit into all of this? My colleague–Anne Kasuboski–and I gave a presentation at the 2013 Wisconsin Association of Academic Librarians conference, held at Elkhart Lake.

We discuss how our library at the University of Wisconsin-Green Bay surveyed our online students and faculty and developed an outreach plan to meet their needs.

It covers our Embedded Librarian program, which started out as a pilot program and expanded successfully across online courses, in addition to some face-to-face courses. It also includes information on the learning tools that we gear towards online learners, such as LibGuides, tutorials, and resources like NoodleTools.

If you have questions about being an “embedded librarian”–let me know! I would like to hear what other librarians are doing with programs such as these.

Bringing the Annotated Bibliography into the 21st Century: Using a LibGuide as an Assignment

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I’m a LibGuides aficionado. Students love them. Professors love them. It’s a great way to package only the most relevant library and research-related content and tie it directly to an assignment or course. Professors can then link to it from their course management system (e.g., Blackboard, Moodle, D2L) in an environment where students spend most of their online “academic” time anyway.

This semester I taught a course for my institution’s Information and Computing Sciences department: Information Science 410: Advanced Information Problems. This course takes a problem/solution oriented approach to a complicated issue – in our case, gun control – and examines the maze of information related to it.

As a librarian, I thought the best thing to do was to put together a LibGuide to direct students to good information. But then I thought, “Hey, these are information science students…let’s put them to work!” Because the course spends time on evaluating information, a course LibGuide project was a perfect opportunity for students to demonstrate their skills.

Using our gun control issue, students worked in teams to evaluate the best library databases for the topic, and gathered relevant books, websites, government information, and video. I taught them how to use the LibGuides system and gave an overview of “model” LibGuides. Each group was provided with a LibGuide shell. Students had “collaborator” access to the LibGuide allowing them to add content and edit the design.

After each group submitted their LibGuide, I had a panel of library staff evaluate them. We selected the “winning” LibGuide to be published on our site. The end result?: a non-biased and informational guide on a popular and controversial issue that can be used by all students on our campus to gather academic information.

The project gives students practice at evaluating and curating information. The LibGuide, combined with a written assignment where students explain their information selection brings the time honored annotated bibliography into the 21st century. It’s something that academic librarians should market to professors as an assignment that demonstrates critical thinking and evaluative skills.

LibGuide link: http://libguides.uwgb.edu/guns

LibGuides – What to Call Them?

Like a lot of libraries, we use the popular LibGuides program from Springshare. First purchased in 2009, our stats have increased greatly each year: from 3,506 hits in 2009-2010, to over 44,000 hits in 2011-2012. LibGuides are popular with both students and faculty–even getting to the point of students asking us, “Why isn’t there a guide for my other class?” — “Tell your professor to talk to us!”  we say…

One issue the library staff has dealt with is terminology. Among the librarians, we use the term “LibGuides”–but we avoid using the term when branding the resource to students and faculty. On our website, we simply label them as “Guides.” However, after completing a user survey of our library services, resources, and website, several respondents reported being unsure of terminology–and what exactly a “Guide” entailed–was it for a specific class, or a broad subject area?

Curious to see how other library websites have termed their LibGuides, I posted a survey to ILI-L (the instruction/information literacy discussion list) to find out. I had 130 respondents. Here are the results:

What Do You Call the LibGuides Link on Your Library's Website?

The term “Research Guides” was, by far, the number one choice. It also matched the preferred term of students in a survey done by Mark Aaron Polger, “Student Preferences in Library Website Vocabulary” published in Library Practice and Philosophy, 2011:

Excerpt: A survey of 300 college students asked, “What term on the library website do your prefer if you need help with research?”

  • 36% chose “Research Guides”
  • 20% chose “Resources by Subject”
  • 18% chose “Research Help”
  • 16% chose “Library Guides”
  • 10% chose “Subject Guides”

After getting feedback from our own students, we decided to change the link name to “Research Guides” – after all, the resource is there for the students. We want them to know what it is–and to use it.

10 Library Terms for High School Students

Library Terms for High School Students

I created a library guide for our College Credit in High School students–these are students in high school who take university classes at their local Wisconsin high school. The program provides a head start for college-bound students. Classes run the gamut from English composition, to psychology, communication, chemistry, and Spanish.

Several of the classes involve a research component, where students begin that very first “real” college-level research assignment. These classes often make a field trip to the library where we work with the students and teachers in introducing them to some of our library’s resources. We often get questions about terminology: “What’s that?” “What does this mean?” So, I began to brainstorm some different library terms I thought our students should know–especially as they prepare for their first academic library visit. These are terms they might encounter in our library, or see on the website, catalog, and databases. The terms are also ones that I frequently use in information literacy sessions.

Here are the 10 library terms for high school students:

  1. Abstract – a brief summary of a book or article. Quickly reading an abstract will help you decide if you would like to get the full article or book.
  2. Bibliography – a list of books, articles, and other materials that are cited by the source you are looking at. Also known as a works cited list, or a references list.
  3. Call Number – Each book in our library has a call number–a series of numbers and letters that help you locate the book. When searching for a book in the library’s catalog, remember to write down or print out the call number. Call numbers are organized by subject, so books on the same topic will be shelved next to one another.
  4. Catalog – the online system that lists all of the books, media, and other materials in our library’s collection. To search the catalog, click on the the Books & Media tab on the Cofrin Library homepage.
  5. Citation – brief information about a source, such as a book or article. It usually lists the author, title of the book (or name of the magazine, journal or newspaper), title of the article (if applicable), publication date or year, pages numbers (if applicable), and publisher (if applicable).
  6. Database – a collection of articles from newspapers, magazines, and journals. To search for articles in Cofrin Library’s databases, use the Articles tab on the Cofrin Library homepage or click on the Databases by Subject link.
  7. Find-It button – When searching in the library’s databases for articles, you will often see the “Find It” button. If the article is not available in full-text in the database, you can click on the “Find It” button to see if the article is available online in a different database, or order a copy of it for free through our interlibrary loan service.
  8. Full-Text – When searching in the library’s database for articles, you will often see a link that says “full text” (sometimes marked as PDF Full Text or HTML Full Text). This means that the article is available online in the database. Clicking on the “full text” link will take you to the article where you can read it on your computer, print it out, download it, or email it to yourself. If the article is not available in “full text,” you can click on the Find-It button.
  9. Peer Reviewed – A scholarly material based on original research. It is often a scholarly journal article. Not a magazine or newspaper article. It is a material that is written by an expert in a field (e.g., doctor, scientist, professor). Generally, peer reviewed materials are fairly lengthy and text-heavy. Peer Reviewed materials always cite their sources, so you will usually see a bibliography with it. Sometimes, peer reviewed materials are referred to as: scholarlyacademic, or refereed.
  10. Stacks – This is the area where the books are shelved. In Cofrin Library, the book stacks are on the 5th and 6th floors of the library. Books with call numbers A-P are shelved on the 6th floor. Books with call numbers Q-Z are shelved on the 5th floor.

The terms I picked were specifically designed to be ones that students would encounter using my library’s resources–so they may not necessarily be the 10 terms you would pick. I looked at the assignments and then looked at our library’s physical layout, along with our online resources to pick these terms.

I avoided some terms that others might argue for inclusion: subject headings, ISBN, Boolean operators, reference, reserves come to mind. These just don’t fit the scope of the students’ assignments.

So what do you think: Am I missing any big ones here? What would you have included? Feel free to share.

ALA Poster Session – Assessment into Action: Meeting the Needs of Adult Learners

Here is the online version of my poster session for the ALA Annual Conference in Anaheim. My topic is academic libraries and adult learners:

Assessment into Action: Meeting the Needs of Adult Learners
What do you do with students you rarely see in the library? University of Wisconsin-Green Bay has a growing adult learner population, most of which take classes solely online. Reaching these students can be challenging. Librarians conducted an assessment of adult students to investigate their needs. This poster session will focus on the assessment results and the outreach plan put into place. It will highlight several initiatives, including librarian-faculty collaboration with introductory courses, the embedded librarian program, and the targeting of library services to adult students. It will also address using data to argue for increased budgetary support and collaboration with offices outside the library. Based on preliminary feedback from students and faculty, an increase in reference questions, as well as high usage statistics from librarian-created tutorials and discussion boards, the outreach plan is working. The poster session will include charts of the assessment data, handouts of the assessment tool, teaching and marketing materials (LibGuide, tutorials, newsletters), and photographs of embedded librarian best practices.

Materials:
Embedded Librarian Tips (PDF)
Library Survey for Adult Degree Students (PDF)
Library Survey for Adult Degree Faculty (PDF)
Adult Degree Library Guide for Students (Libguide)
Adult Degree Library Guide for Faculty & Staff (Libguide)
Adult Degree Library Welcome Video (YouTube)

Poster:

Introduction

Introduction

Assessment, Outreach Plan

Assessment, Outreach Plan

Embedded Librarian Program

Embedded Librarian Program

Promoting Services, Advocating for Support

Promoting Services, Advocating for Support